Background
If you forget your password it is possible to reset it yourself. Follow the procedure below to enable self service password reset.
NB: You will need to complete the procedure below before you are able to use self service password reset.
Procedure
- Browse to https://aka.ms/setupsecurityinfo
- Select Add method (see below)
- Select Phone from the Choose a method drop-down (see below)
Then select Add (see below) - Choose United Kingdom (+44), Enter phone number and select Next (see below)
- You will now receive a text message on your mobile phone with a 6 digit verification code, enter this code and select Next (see below)
Select Done to complete (see below) - Select Add method (see below)
- Select Email from the Choose a method drop-down (see below)
Then select Add (see below) - Enter email address and select Next (see below)
NB: You need to enter a personal e-mail address and NOT your school e-mail address.
- You will now receive a email verification code to the personal e-mail address you entered in the step above, Enter code and select Next to complete (see below)
NB: You will now need to use your security details above and select Verify to access your Security info https://aka.ms/setupsecurityinfo (see below)